AssetCare: Glencore Technology’s new division transforming how it supports and optimises critical metallurgical operations worldwide

Brisbane, Australia

For immediate release

Glencore Technology announces AssetCare, a new division that evolves their aftermarket offering with a reinforced commitment to delivering expanded end-to-end lifecycle support for clients across the globe.

For more than 40 years, Glencore Technology has established itself as a world-leading provider of innovative solutions for the mining industry. Behind each successful commissioning is a dedicated aftermarket team focused on maximising uptime, reliability, and efficiency long after the technology is installed.

“It’s not enough to simply install the technology; real value comes from building long-term partnerships with every client,” said Jarryd Wilkes, Director of AssetCare. “The new AssetCare division reinforces our commitment to providing ongoing support and ensuring the high performance that our clients, and the mining industry as a whole, expect from our technologies.”

Clients will continue to receive the same trusted expertise, now supported by three core pillars: genuine spare parts, global support and performance optimisation.

At the centre of AssetCare is a full range of genuine OEM spare parts, engineered with the precision and quality Glencore Technology is known for. Backed by ongoing R&D and a global inventory network, AssetCare ensures there is no alternative to the real deal.

“Our genuine parts are built to last, and we combine global expertise with local responsiveness to deliver fast, tailored support,” added Jarryd. “We understand how critical our technologies are to the mining industry, which is why AssetCare has expanded worldwide to minimise production downtime. With new warehouses and service centres established across key regions, we can ensure genuine parts are available where our clients need them, when they need them”.

This tailored assistance also extends into performance optimisation, where data insights, targeted strategies and maintenance analysis support improvements in throughput, efficiency and reliability across plant operations.

“No one knows our products like we do,” concluded Jarryd. “We aren’t just technology providers; we operate and maintain our own equipment across global sites, working hands-on to help every one of our clients achieve the absolute best performance and ROI from their assets.” 

The launch of AssetCare marks an important step forward for Glencore Technology’s clients and for the mining industry as a whole, delivering faster support, greater reliability and stronger long-term performance across critical operations.

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Learn more about how AssetCare will support the life of you asset - AssetCare